Studies show that regardless of industry, top business leaders share certain
- They have strong intellectual capabilities and show professional expertise.
- They are able to solve problems, analyze issues and push for results.
- They are professional relationship builders and highly effective communicators.
This “formula for success” calls for both hard and soft skills, but evidence now suggests there is one specific soft skill that serves as the lynchpin: emotional intelligence.
Emotional intelligence—sometimes referred to as emotional quotient or EQ—is the ability to recognize and manage both your own and other’s emotions, and then use that information to problem-solve. Emotional intelligence is composed of four distinct factors:
The ability to recognize and understand your moods, emotions and drives as well as their effect on others.
The ability to control or redirect disruptive impulses and the propensity to think before acting.
The ability to understand the emotional makeup of others.
The ability to proficiently manage relationships and build networks.
In business, that translates to an ability to build strong relationships, resolve conflict effectively and motivate and inspire others. Let’s have a conversation on how improving emotional intelligence can positively impact your business.